General Information

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General Information

What is digital TIFF Bell Lightbox?

Can I watch films from anywhere in the world?

How do I create an account/log in?

Where can I view all available titles?

How can I watch films with a friend?

Do I use the same login as my TIFF Account Manager?

How do I change/reset my password?

Can I save my payment information?

Can I purchase or use a gift card?

What is digital TIFF Bell Lightbox?

Digital TIFF Bell Lightbox is an online viewing platform that allows you to rent and watch New Releases, Cinematheque titles, and partner festival films on demand.

Can I watch films from anywhere in the world?

No. Films on digital TIFF Bell Lightbox are geoblocked to Canada due to agreements with the films’ rights holders. VPNs cannot be used to bypass geoblocking.

How do I create an account/log in?

Visit digital TIFF Bell Lightbox and click “Create Account” or “Sign In.” You can review or update your account information by clicking your name and selecting “My Account” from the drop-down menu.

Where can I view all available titles?

Visit digital TIFF Bell Lightbox and click “Browse All.” Some titles may not be available until a future date, as noted on the thumbnail.

How can I watch films with a friend?

If you’d like to watch films with friends remotely, each person will need their own digital TIFF Bell Lightbox account and will need to purchase their own rental. You cannot rent a film and transfer access to another account.

Do I use the same login as my TIFF Account Manager?

No. You will be required to create a new account, but we recommend using the email address associated with your TIFF Account Manager (if you have one) to access digital content.

How do I change/reset my password?

To change your password, visit digital TIFF Bell Lightbox, click your name, and select “My Account” from the drop-down menu. Type in a new password and click “Change.” If you have forgotten your password and need to reset it, please click here.

Can I save my payment information?

No. Credit card information cannot be stored on digital TIFF Bell Lightbox. TIFF prefers Visa.

Can I purchase or use a gift card?

No. Gift cards are not currently available for digital TIFF Bell Lightbox.